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Puerto Rico

curated resources for Christian ministries striving to prevent child abuse

Note: This information does not and is not intended to constitute legal advice.  Readers are strongly encouraged to consult with attorneys who are knowledgeable and experienced regarding specific applicability of these listed laws, based on their own circumstances.

CHURCH GUIDELINES

What is Considered Child Abuse in the State of Puerto Rico

Requirements for Churches and Clergy

Mandatory Reporting Laws

Definitions and Prevention Requirements

SCHOOL GUIDELINES

Who Must Report in Schools?

Mandatory Reporting Laws

Definitions and Prevention Requirements

Public Health Context: Child Abuse in Puerto Rico

How to make a report in the state of Puerto Rico

Every state has their own process for filing reports involving abuse. See the below for your states guidance.

Call Immediately:

  • Child Abuse & Neglect “Abuse Situations Hotline”: 1-800-981-8333 — toll-free and available 24 hours a day, 7 days a week for reporting abuse, institutional abuse, neglect, or institutional neglect involving minors.

  • Additional local number: (787) 749-1333 (may be another access point depending on caller location).

  • Emergency or immediate danger? Call 911 or your local police first.

After Making the Call –

  • Reports are screened and investigated by Puerto Rico’s Department of the Family through its Child Protection Services / Commonwealth Center for the Protection of Minors.

  • Mandated reporters (professionals like teachers, medical workers, social workers, etc.) must complete a written report form within 48 hours of making an oral report. The form is sent to the central registry operated by the Department.

Information to Provide (as Known):

  • Child’s name, age, and location/address (as available).

  • Description of suspected abuse or neglect — what you saw, heard, or were told (such as injuries, neglect, unsafe conditions).

  • Names of parents/caregivers or persons responsible, if known.

  • Any urgent safety or medical concerns.

Who Must Report / Legal Duty:

  • Any person who has knowledge of or suspects a child is a victim of abuse, institutional abuse, neglect, or institutional neglect must report it immediately — through the hotline, to the police, or to the local Department of the Family office.

  • Mandated reporters must provide a written follow-up after their initial oral report.

Protections & Confidentiality:

  • Reports made in good faith are kept confidential, and the identity of the reporter is protected by law.

  • Legal penalties exist for failing to report or for knowingly providing false information.

Agency Contact Example:

  • The main child protection hotline is operated through the Department of the Family / Commonwealth Center for the Protection of Minors.

  • Puerto Rico’s child welfare agency is also listed federally as AdministraciĂłn de Familias y Niños, which confirms the same hotline number.

Uncompromising Protection: Elevating Child Safety Standards

In a world where child protection is paramount, ECAP is elevating child protection standards, ensuring a secure and nurturing environment in Christian ministries.

Every aspect of life adheres to specific standards – whether it be technology, education, finances, or industry practices.

In Jesus’ teachings, He imparted immense value to children, emphasizing the significance of their well-being. Reflecting on this profound truth, a compelling question emerges: Shouldn’t child protection be upheld to an even higher standard than these other areas, considering the blessing of children? 

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As an advocate for abuse victims in the church, I've seen a lot of bungled situations and even some criminal cover-ups. What ECAP offers is a practical solution. Not only will ECAP help your organization meet safety standards, but they provide objective third-party accountability. So, it won't be just your elders, or board of directors, or buddies from seminary saying you're meeting safety standards, but an impartial non-profit passionate about protecting kids and honoring Jesus Christ.

Jennifer GreenbergChild Advocate | Author

ECAP is mission driven kingdom work. Love for and a desire to protect God’s special children motivates all who serve on the team. The team is singularly committed to this vision. And have thoughtfully and painstakingly researched and formulated evidence based strategies to protect children from wolves in sheep’s clothing.

Dr. Emily RoseMedical Doctor | Director | Professor

The evangelical church has long since needed standards for a safe children's ministry . ECAP not only has provided that for us, but it's willing to show up at your door, help you think about the stewardship of your children, and help make your church a secure place for your children. It's been a delight to work with the team at ECAP, and I look forward to seeing what God will do in the days ahead through this ministry.

Deepak RejuAuthor | Pastor, Capital Hill Baptist Church

Information updated on 8.17.2025